How to apply - Eligibility - Cancellations - Refunds
You no longer have to wait to make that special purchase, David Dyer Saddles has teamed up Omni Capital Retail Finance to offer our customers Interest Free Finance on selected items, giving you the ability to spread your payments over 10 months.
Explore our extensive collection of quality saddles and accessories and use our handy finance calculator on each of the product pages to work out your payment options.
Pay an initial deposit of 50% then spread the cost of the remaining balance over 10 months.
If you pay off your balance within the 10 month period there is NO interest to pay. The price at checkout will be what you pay in total.
10 months interest free credit is available by purchasing via our website, contacting our customer services team or by request on a saddle fit. When you make a finance application with us, you will be entering into a 10 month loan agreement with Omni Capital Retail Finance.
We hope you will be pleased with everything you have bought from us but if you are unhappy with your products, you can return them to us in accordance with the returns policy described in this section.
Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a legal right to cancel the contract between you and us within 14 days of delivery without giving a reason unless the product is a custom order/ bespoke order.
The cancellation period will end after 14 days starting the day after you or a third party acting on your behalf (excluding the company that delivers the product to you) takes physical possession of the Product you ordered. Where you order multiple Products in one order or a Product is delivered in separate parts, lots or pieces, the cancellation period will end after 14 days starting the day after you or a third party acting on your behalf (excluding the company that delivers the Product to you) takes physical possession of the last Product, part, lot or piece that makes up your order.
To exercise the right to cancel, you must inform us of your decision to cancel your contract with us by making a clear statement (e.g. a letter sent by post or email). The easiest way to do this is to contact our Customer Services team.
A full refund will be provided on any item returned to us in the original packaging, unsoiled, within 14 days, for any reason. Alternatively the goods may be exchanged. Refunds or exchanges cannot be made before we receive the returned goods. Returns made after 14 days or soiled goods will not be eligible for refund or exchange. Please pack carefully to avoid damage and don't forget to enclose the return form that was sent with your order. Please enclose the appropriate return postage and packing fee with goods returned for exchange.
We recommend that you obtain a certificate of postage with adequate insurance from the Post Office if making a return, to enable you to make a claim for any loss or damage, as we are unable to compensate for return parcels that are lost or damaged in transit.